Factors of production play an important role in the advancement of a business. The strength of a business depends upon its human resource. Human resource is though considered the important key for any business but the technological development has changes the scenario in today’s world.

Getting done your business by some outer source is in common practice at present and is due to the online facility given by internet web for being its part. If some part of the business is done by some online source, it will reduce the cost dramatically without compromising the quality and turnover. Recruitment procedure adds high costs to the businesses. The hiring and the training of the individuals for a certain job make the recruitment process hectic and time consuming. It is a costly procedure that leads to the wastage of the production factors and time resource as well. At that time, company needs to find a cost effective solution instead of recruiting and training the new employees. One alternative could be to get the company’s original workers’ willingness for extended job timings and work. If the workers show their consent to the management, it would be profitable for the company in all aspects i.e. the cost minimization, quality building, and standard stability. What if the workers do not show willingness? The company has to find another solution.

Now a day the most commonly used way for getting the extra work done is giving the responsibilities to the third party. That third party could be an online company or any real one. That third party is usually known as a managed services provider. Managed services provider works as a third party for other companies, they usually works with lots of companies at a single time to maintain their business as well as to get profit. Managed services provider mainly works on monthly packages and they get the monthly charges from the companies, to which they used to provide their services. More precisely we can say that they generate their income and profit from getting projects from other companies by providing their services in return.

Managed services provider majorly provides IT related services like technical assistance for any business, maintenance of their old data and making their backups, providence of full fledge security protection for their computer systems, designing and maintaining their websites, designing their logos for different products, server management, maintenance of customer's records, who have visited the website and found any query regarding any product, and lots of other IT related assistance.

Having enough expertise in the related area, these service providers are becoming the IT departments of some companies, as this leads the companies to minimize the costs of making its own IT department. Hence companies hired them as their IT department to mange whole IT needs efficiently.

There are many pros of having managed service providers and one of the most important benefit is that the companies who can’t afford or have the time and space constraints to have some new setup for the IT department they usually get the benefit of it. Then this is very cost effective process. This can provide all sort of solutions related to IT department.

From the above benefits it is shown that this is a good concept for all type of businesses, either any company follows it or not, and it seems to have growth in near future.